About Dreams® Riviera Cancun Resort & Spa
Set along a natural white-sand beach in the Riviera Maya, surrounded by lush tropical gardens and warm Caribbean waters, Dreams Riviera Cancun Resort & Spa is a luxury family-friendly resort offering an all-inclusive experience in Mexico. Ideally located close to the excitement of Cancun and Playa del Carmen, this AAA Four Diamond resort is an enchanting wonderland of glistening pools and impressive ocean views.
Caring for Our World
Our passion for the world around us is as much a part of who we are as the lifelong family memories we help guests create. At Dreams Riviera Cancun Resort & Spa, caring for our world means being active stewards for our environment, marine life and local community. Our commitment to protect, preserve and minimize the impact on the planet influences many of the choices and practices at the resort.
Environmental Impact
Dreams Riviera Cancun has achieved significant and measurable sustainability milestones and received the Preferred by Nature™ mark. The requirements for certification are aligned with the Global Sustainable Tourism Criteria. This certification assures our commitment to reduce the impact of our activities on the planet and local communities.
Wildlife Protection
Dreams Riviera Cancun has continuously participated and promoted beach clean-up initiatives. In fact, they have encouraged the local community and guests to participate in an effort to reduce waste that can impact sea life.
Recycling & Resource Conservation
Dreams Riviera Cancun is recognized as Distintivo “S” for its best practices in the development of tourism projects involving environmental programs, eco-practices and self-sustainability.
Our Community
Dreams Riviera Cancun is a proud participant of the Amigos de Sian Ka’an program which aims to conserve bio-diversity, promote socioeconomic development of communities and influences the environmental culture and policies.
Awards & Recognition
Dreams Riviera Cancun Resort & Spa has received some of the most prestigious travel awards and recognition in the world. Book your getaway, wedding or meeting now and see for yourself what sets our award-winning resort apart.
RCI Gold Crown Award
The RCI Gold Crown Resort® award designates resorts that have met or exceeded the highest RCI standards in an evaluation of resort facilities, amenities and services. Most Recent Year Won: 2022
AAA Four Diamond Award
The highly prestigious AAA Four Diamond Award is given to resorts that meet and uphold high standards of overall quality, range of facilities and level of services offered on property, based on rigorous AAA standards.
Years Won: 2014 - 2023
WTTC Safe Travels Stamp of Approval
All our branded properties across Mexico, the Caribbean, Panama, Curacao, St. Martin, and the Dominican Republic have achieved the specialized designation from the WTTC. These defined protocols signify the highest standard in health and hygiene, which provides additional confidence and peace of mind our valued guests.
Most Recent Year Won: 2020
Traveler Review Award
Dreams Riviera Cancun won the 2022 Traveler Review Award with a score of 8.9/10.
Years Won: 2021-2022
Travelmyth’s Top 10 Hotels in Puerto Morelos
Dreams Riviera Cancun Resort & Spa was recognized by Travelmyth for ranking in the Top 10 Hotels in the Puerto Morelos area.
Most Recent Year Won: 2020
Hotels.com Loved by Guests All-Inclusive Winner
Dreams Riviera Cancun Resort & Spa was awarded the Hotels.com Loved by Guests All-Inclusive winner for delivering excellent levels of service.
Years Won: 2017 - 2021
Hotels.com Certificate of Recognition
Hotels.com’s Certificate of Recognition is awarded to resorts for gathering exceptional guest ratings and reviews from Hotels.com customers. Most recently, they received an 8.6 Fabulous property rating.
Most Recent Year Won: 2020
KKR Eco-Innovation Award Winner
Dreams Riviera Cancun Resort & Spa was recognized by KKR for installing filters that are more efficient across all of its pools to enhance water purity for guests. This work will result in a decreased need to drain and refill the pools, greatly reducing water use and associated costs
Most Recent Years Won: 2020
Travelocity Guest Recommendation Award
Dreams Riviera Cancun Resort & Spa has earned the Guest Recommendation Award for 91% of guests opting to recommend this all-inclusive resort.
Most Recent Year Won: 2020
Expedia Verified Reviews Award
Dreams Riviera Cancun Resort & Spa has earned Expedia’s Verified Reviews Award for reaching 696 verified Expedia guest reviews.
Most Recent Years Won: 2020
TripAdvisor Certificate of Excellence Hall of Fame
Dreams Riviera Cancun Resort & Spa is recognized by TripAdvisor for winning the Certificate of Excellence for five consecutive years.
Most Recent Years Won: 2019
TripAdvisor Certificate of Excellence
The Certificate of Excellence is awarded to qualifying accommodations, attractions and restaurants listed on TripAdvisor that maintain a high overall user rating.
Years Won: 2011 - 2019
Delta Vacations Quality Assurance Award
The Quality Assurance Award is an annual recognition of hotel management by Delta Vacations for outstanding quality and customer service. Dreams Riviera Cancun achieved a 99% customer satisfaction index and product delivery performance during the preceding 12 months to earn this award.
Years Won: 2013 - 2016, 2020