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Traveler Information – Coronavirus (COVID-19)

Your safety and well-being are our highest priority. As we face unprecedented times, we’d like to keep you informed of how we are responding to the situation brought on by COVID-19. Please visit the links below for our latest resort openings, enhanced policies and general FAQs.

In accordance with local health and safety guidelines, some facilities and services may be limited until further notice.

Coronavirus (COVID-19) Status, Testing and Traveler Requirements

CleanComplete Verification™ Enhanced Quality, Safety and Hygiene Protocols

Family Friendly Resorts For the Kid in Everyone

Sunscape Resorts & Spas takes family fun to the next level in vibrant, colorful beachfront locations! Enjoy activities that the whole family can play together. Kids can play the day away at the Explorer’s Club while teens have their own space at the Core Zone. Spend the day at the pool or get some time away at the Sunscape Spa by Pevonia®. Play from sunup ‘til way past your bedtime with Unlimited-Fun® at our all-inclusive resorts in Mexico, Curaçao and the Dominican Republic.

Enhanced quality, safety and hygiene protocols.

Unlimited-Fun® Inclusions

Unlimited-Fun® offers all the amenities needed for an endlessly fun, all-inclusive getaway.    

  • 24-hour access to food and beverage options including kid-friendly menu options 
  • In-room mini-bar fully stocked with soft drinks, juice, bottled water & beer 
  • Buffet and à la carte restaurants without reservations required 
  • Bars and lounges serving international and domestic brand beverages 
  • Unlimited fruit juices, soft drinks, and snacks 
  • Endless daily land and water activities for all ages 
  • Live music and local entertainment 
  • Explorer’s Club for Kids ages 3 to 12 with supervised activity programs daily 
  • No wristbands required 
  • All taxes and gratuities included 

Things to Do

Endless fun-in-the-sun for the whole family!

There’s something for everyone with family-friendly water games, land activities, sports competitions, and evening entertainment. The kids can let loose at the supervised Explorer’s Club while teens enjoy parent-free fun at the Core Zone. No matter how you play, we’ve got you covered!

More Ways to Plan & Play

Bride tossing flower bouquet to her bridesmaids on the beach

Say “I Do” under the sun

Sunscape Resorts & Spas offer vibrant locations to host a fun-filled destination wedding. Our properties are ideal for couples looking to celebrate their love with family, especially when kids are on the guest list. With loads of activities, beautiful beaches, and budget-friendly, wow-worthy wedding packages, Sunscape Resorts & Spas are ideal for celebrating the big day.

Caring for the World

We believe our world community is important. So we’re taking extra steps to ensure that we are responsible when it comes to the environment and our communities.  

  • Our Rainforest Alliance Certified resorts include:
    Sunscape Puerto Vallarta Resort & Spa, Sunscape Dorado Pacifico Ixtapa, Sunscape Puerto Plata Dominican Republic, with more on the way!
  • TravelLife Gold Certified means we are committed to sustainability and manage our environmental and social impacts. We undertake an independent, on-site audit to prove we meet strict criteria before certification.
  • The KKR Eco-Innovation Award recognizes current projects by KKR's portfolio companies that provide innovative, environmentally beneficial solutions while creating business value.  AMR™ Collection, part of Apple Leisure Group, was recognized for its exceptional portfolio that’s driving significant, positive environmental change, including beach conservation efforts, solar photovoltaic installations, waste management initiatives, and energy and water efficiency solutions.